BUSINESS PROCESS MANAGEMENT (BPM) IN STRATEGIC MANAGEMENT
https://doi.org/10.17747/2078-8886-2015-2-92-98
Abstract
Operational management of business processes is a key success factor. We reduce tactical level to the two generic concepts: current measures (higher layers) and business processes (the lower layers). For successful execution of business strategy leading companies transform to process-oriented (tactical level) and customer-oriented organizations (strategic level). We propose classification of business processes on criteria. Widening of automated business processes enables companies to become process leaders in the competitive proposition of value to consumers. The BPM concept turns into a long-term business-culture from the tactical level to the level of strategic management. We show the stages of the development of BPM system in the enterprise. In order to achieve operational efficiency benchmarking and operational intelligence are implemented. Within operational intelligence we offer metrics of the four main functional goals.
About the Authors
S. Y. Kuznetsov
Financial University under the Government of the Russian Federation
Russian Federation
Ph.D. in Economics, Professor of the Chair of Strategic and Crisis Management of the Financial University under the Government of the Russian Federation. Research interests: the valuation, proactive crisis management, system approach, strategic management, functional approach, cost management.
Russian Federation
Ph.D. in Economics, Professor of the Chair of Strategic and Crisis Management of the Financial University under the Government of the Russian Federation. Research interests: the valuation, proactive crisis management, system approach, strategic management, functional approach, cost management.
I. V. Rudenko
Omsk F. M. Dostoevsky State University
Russian Federation
Ph.D. in Economics, Professor of the Chair of Management of the Omsk F. M. Dostoevsky State University. Research interests: business planning, corporate planning, strategic management, business process management, economic policy.
Russian Federation
Ph.D. in Economics, Professor of the Chair of Management of the Omsk F. M. Dostoevsky State University. Research interests: business planning, corporate planning, strategic management, business process management, economic policy.
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Review
For citations:
Kuznetsov S.Y., Rudenko I.V. BUSINESS PROCESS MANAGEMENT (BPM) IN STRATEGIC MANAGEMENT. Strategic decisions and risk management. 2015;(2):92-98. (In Russ.) https://doi.org/10.17747/2078-8886-2015-2-92-98
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