ПРИМЕНЕНИЕ ИНСТРУМЕНТОВ УПРАВЛЕНИЯ БИЗНЕС-ПРОЦЕССАМИ ДЛЯ ДОСТИЖЕНИЯ УСТОЙЧИВОГО РАЗВИТИЯ
https://doi.org/10.17747/2618-947X-2019-3-228-237
摘要
Управление бизнес-процессами (BPM) до недавнего времени явно не фокусировалось на его применении для достижения целей устойчивого развития. Несмотря на то что подходы, связывающие BPM и устойчивое развитие, уже существуют, например, Грин (Green) указывал, что BPM помогает контролировать и сокращать влияние компании на изменение окружающей среды за счет объединения экологических целей и управления бизнес-процессами. Для достижения этой цели BPM должно быть дополнено экологически ориентированными целями и рассматривать экологическую стратегию как часть операционной стратегии. Вместе с более ранними исследованиями в данной статье рассматривается применение концепции BPM для трех ключевых направлений изменения бизнес-процессов: (1) Контроля качества, (2) Управления бизнесом, и (3) Информационных систем. Эти три направления предлагают разные подходы к изменению бизнес-процесса и, соответственно применение разных инструментов и методов. В настоящее время наблюдается тенденция объединения этих направлений изменений как концепция всестороннего подхода к BPM.
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Lisovsky A.L. SUSTAINABLE DEVELOPMENT AND BUSINESS PROCESS MANAGEMENT. Strategic decisions and risk management. 2019;10(3):228-237. https://doi.org/10.17747/2618-947X-2019-3-228-237
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